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EZminders Frequently Asked
Questions
EZminders.com has been designed to be as easy to use as possible. If you are having difficulties, it is OUR FAULT, not yours.
I didn't get my password by email!
Resend your password by clicking on "Forgotten username or password?" and entering your email address or user name. Your username and password will be sent to you right away.
How do I set up a reminder?
To set up a reminder, first change the selected day to the date your event takes place. The selected day is the one highlighted in yellow, and the box below the calendar shows what has been set up for that day.
To move to different dates click over the middle of the date you want. There is an invisible image in the middle of each day which acts as a link. To move to a different month or year, set the two menus to the month/year you want and click Go.
When you are on the day you want, click the Add Reminder button in the pale yellow box below the calendar. Fill in the details, and put ticks next to whichever days you want email & phone reminders for the event. If you're requesting phone reminders, you should select the time of day you want to be called. When you are finished click OK.
How do I modify a reminder?
Move the selected date to the date of the event you want to change. The details you entered previously should appear in the yellow box. Click the [Modify] link. Update the details as you require, and click OK. If the details are already correct, click Cancel.
How do I delete a reminder?
Move the selected date to the date of the event you want to change. The details you entered previously should appear in the pale box. Click the [Delete] link.
What time of day will I get my reminders?
All email reminders are sent at 6am your local time. When you sign up with ezminders.com you will be asked to select your time zone. You can check this is working properly when you log in because the site till display what it thinks is your local time on the left hand side of the calendar screen. If you feel your reminders are being sent at the wrong time, please contact us by email (see below).
What are group reminders?
- This was created mainly as a tool for business owners and managers, but it could also have great uses for clubs and other organizations. It's simple to use. You set up a group by adding people to it. They have to answer a confirmation email to be activated. Then, whenever you create or modify a reminder, the names of everyone in your group will be shown below the recurring reminders section. You can use tickboxes to indicate which of them you want to get that particular reminder. They will then get reminders on the same days as you. So even if you forget to remind them in person that . . .
- the accounts are due, or
- the quarterly estimates are due next week, or
- their annual appraisals are expected shortly or
- any number of things you'd normally tell them in person.
- they'll get the reminders BY EMAIL that you've set up. Note: this only applies to email reminders. If you only request phone reminders for an event, your group will not receive reminders. I have a question that isn't answered here Feel free to contact us with any question that isn't answered here. Our email address is support@ezminders.com
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